Privacy policy

Effective Date: April 22, 2026

1. Introduction

This Privacy Policy describes how Lumére ("we," "us," or "our"), operated via lumeretech.com, collects, uses, and shares information about you when you visit or make a purchase from our store.

2. Information We Collect

When you visit our site or make a purchase, we may collect the following personal information:

  • Contact information – name, email address, phone number, billing and shipping address
  • Payment information – credit/debit card details (processed securely via Shopify Payments, PayPal, or other providers — we do not store card numbers)
  • Device & usage data – IP address, browser type, pages visited, referring URLs, and cookies
  • Order information – items purchased, transaction history, and preferences

3. How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to customer inquiries and support requests
  • Send marketing communications (only with your consent)
  • Improve our website and product offerings
  • Prevent fraud and ensure security

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties solely to operate our store, including:

  • Shopify – our e-commerce platform
  • Payment processors – Stripe, PayPal, Apple Pay, Google Pay, etc.
  • Shipping carriers – to deliver your orders
  • Marketing tools – email platforms used to send newsletters (with your consent)

All third parties are required to protect your data in accordance with applicable privacy laws.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at asklumere@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. Order data is typically retained for up to 5 years.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: asklumere@gmail.com
Website: lumeretech.com